What data do we collect?
CART-Tech collects the following data:
- Personal identification information (name, email address, phone number, address).
How do we collect your data?
You directly provide CART-Tech with most of the data we collect. We collect data and process data when you:
- Place an order for any of our products or services;
- Voluntarily complete a customer survey or provide feedback;
- Complaints regarding our products;
- Request information from CART-Tech.
How will we use your data?
CART-Tech collects your data so that we can:
- Process your order and manage your account;
- Contact you with updates for the products you use;
- Ensure traceability of our products according to regulations;
- Respond to complaints regarding our products;
- Respond to information requests.
How do we store your data?
CART-Tech securely stores your data on our company servers. All data shall be stored encrypted.
Personal identification information for purchase orders and complaints shall be kept as long as the lifetime of the device to ensure traceability of the device. CART-Tech will keep all other personal identification information for one year.
Once this time period has expired, we will delete your data by erasing the information from our servers.
CART-Tech will not use your contact information for marketing purposes.
What are your data protection rights?
CART-Tech would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request CART-Tech for copies of your personal data.
The right to rectification – You have the right to request that CART-Tech correct any information you believe is inaccurate. You also have the right to request CART-Tech to complete the information you believe is incomplete.
The right to erasure – You have the right to request that CART-Tech erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that CART-Tech restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to CART-Tech’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that CART-Tech transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email at firstname.lastname@example.org or write to us at: CART-Tech B.V.
H.R. Kruyt Building
3584 CH Utrecht
Privacy policies of other websites
How to contact us
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that CART-Tech has not addressed your concern in a satisfactory manner, you may contact the Autoriteit Persoonsgegevens (Information Commissioner’s Office):
2509 AJ Den Haag
Tel: (+31) – (0)70 – 888 85 00